Humanoid robot for customer contact
Pepper is an interactive humanoid robot by SoftBank Robotics. Using speech and face recognition along with various sensors, it responds to its surroundings and communicates with people in natural language.
Pepper is used in retail, hospitality, education and healthcare, among other fields. It can answer questions, provide information, present products and support employees with recurring customer-facing tasks.
Use cases
Greets visitors, gives information on opening hours and directions and helps interactively with registration and check-in.
Answers customer questions, provides information and demonstrates products – for personalised, efficient service.
Actively approaches customers, runs interactive product presentations and raises attention and brand awareness.
